I am always astounded when I hear someone ask, “How do I get my staff to pick up a piece of paper and not just walk by it when it’s lying on the floor?” The truth is, no training program will ever teach the “5 steps to picking up a piece of paper.” Believing that training will make this happen is insane!  Your people will pick up the piece of paper because they simply know it is the right thing to do. They understand that...

Situational Overview A large management company (over 500 hotels of varying service levels and sizes) hired Aspire to assist in the development and execution of a revenue management and optimization vision.  The outcome was to be a customized revenue optimization learning program that incorporated tools and processes around the preparation and delivery of a situational analysis by a consultant that would support the overall optimization...