Revenue Management continues to change rapidly.  The days of “right room, right person, right price at right time” have long disappeared. Keeping up with the latest trends and keeping staff well educated is increasingly expensive and difficult. Outsourcing a property’s Revenue Management has become a real and viable solution. Today’s hotel guest is savvy, shopping around for the lowest-priced room. The average guest visits five...

I read an interesting article this week about spa survival and thought I would weigh in, as well as see what you all are doing to recession proof your spa revenues. The article can be found at: http://www.hotel-online.com/News/PR2009_2nd/Jun09_SpaDecline.html Dr. Judy Singer is the writer of the article, and it also has great tips from Jeremy McCarthy at Starwood hotels and Resorts, Anne McCall Wilson from Fairmont Raffles Hotels...

This was forwarded to me from a LinkedIn discussion group site.  These are the things meeting planners are thinking about these days.  It shows great insight into the minds of our customers in the hospitality, resort and leisure market. Some of the ideas are quite clever. 20 ways in which we have recently saved your clients money – and ‘Keep America Meeting’ Use online invitations/registrations, this also eliminates tracking...

Situational Overview A large management company (over 500 hotels of varying service levels and sizes) hired Aspire to assist in the development and execution of a revenue management and optimization vision.  The outcome was to be a customized revenue optimization learning program that incorporated tools and processes around the preparation and delivery of a situational analysis by a consultant that would support the overall optimization...