Revenue Management continues to change rapidly.  The days of “right room, right person, right price at right time” have long disappeared. Keeping up with the latest trends and keeping staff well educated is increasingly expensive and difficult. Outsourcing a property’s Revenue Management has become a real and viable solution. Today’s hotel guest is savvy, shopping around for the lowest-priced room. The average guest visits five...

“We know what it takes to stand out and its not standing still” While analyzing conceptual models for change management, one wonders how is it that so many hotels and hotel companies wind up stuck in the clutter instead of standing out? Being a “yeah, us too”-type product has never been a formula for success in any industry. It is so critical to keep assessing business growth strategies internal and external if one has to survive in...

To Millennial and beyond – The travel journal of Xers and Ys As you have no doubt realized by now, travel is changing drastically and so have the travelers. The hospitality and travel industry must take into account Generation X Facts while planning their promotional offers! This is not just because of the state of the economy, it appears the profile of the traveler is being reshaped, mostly because the tourism baton is being passed from...

1.    Understand that “Girlfriends” go shopping for their Girlfriend Getaway options and the internet is the first place women go to shop these days.  Have a girlfriend getaway tab that shares special girlfriend getaway services, amenities, Getaway Tips and packages. 2.    When Girlfriends call reservations be sure that your team understands that it is hard for Girlfriends to give themselves permission to get away so be sure to...